AI-powered customer operations for companies that refuse mediocre support
Beanstalk Partner · 2025 · 2026
In their own words
Horatio is an AI-powered outsourcing provider offering nearshore customer service, back-office support, compliance, healthcare operations and AI implementation. It combines trained people with technology to deliver scalable customer experience across industries, with an emphasis on quality, cultural alignment and long-term partnership rather than a vendor relationship.
Trusted by
A selection of consumer brands building with Horatio — 5 publicly listed customers, one of whom is also part of the Beanstalk community.
In their own words
It impresses me every day how well our team really understands what we're building and what we're doing and how to best serve our community. My only regret is not working with Horatio earlier.
I just can't find another BPO of the same quality, of the same customer care, not just for our end customer, but also for me as a client, giving me that higher level of service.
The best part about working with Horatio is that they're not just a vendor. They focus on being a strategic partner in every aspect of your business; the future of BPOs.
Doubling in size multiple times over the course of the year is amazing. They've always been really incredible and able to rise to the occasion and scale up the team very, very quickly. We've been able to maintain extremely high quality and match our internal team with CSAT scores well into the 90s consistently.
Horatio is really good at developing a culture around your company. They focus on the people, and every day they're showing up motivated and excited to work with you. Horatio as an extension of your team is the best way to achieve success.
Related partners
September 14–16, 2026 · Manhattan × Industry City, Brooklyn