Founding PartnerNBCUniversalOfficial Banking PartnerHighbeamOfficial Logistics PartnerFlexportOfficial CX PartnerRichpanelFounding PartnerNBCUniversalOfficial Banking PartnerHighbeamOfficial Logistics PartnerFlexportOfficial CX PartnerRichpanelFounding PartnerNBCUniversalOfficial Banking PartnerHighbeamOfficial Logistics PartnerFlexportOfficial CX PartnerRichpanelFounding PartnerNBCUniversalOfficial Banking PartnerHighbeamOfficial Logistics PartnerFlexportOfficial CX PartnerRichpanel
Beanstalk Partner · 2025 · 2026

Richpanel.

Cut your support costs by 50% and reduce tickets by 50%. Guaranteed.

Beanstalk Partner · 2025 · 2026

Category
AI customer support helpdesk
Partnership
2025 — 2026
i.

In their own words

About Richpanel

SourceProfile content pulled verbatim from richpanel.com. We summarize each partner using their own language to keep representation honest and accurate.

Richpanel is a helpdesk and AI platform for ecommerce customer service teams, combining a unified omnichannel inbox (email, chat, social, WhatsApp, SMS, voice) with AI agents that autonomously resolve tickets like refunds, order tracking, subscription changes, and cancellations. Its CX Manager AI orchestrates specialized AI roles (Customer AI, Agent AI, QA Agent) trained on the brand's products, policies, and voice. Richpanel supports multi-brand workspaces and offers a 50% autonomous resolution guarantee within 30 days or a full refund.

ii.

Trusted by

Trusted by Richpanel customers

A selection of consumer brands building with Richpanel — 9 publicly listed customers, several of whom are also part of the Beanstalk community.

  • Ridge★Beanstalk attendee
  • Jones Road Beauty★Beanstalk attendee
  • Kimberly-Clark
  • Shinesty★Beanstalk attendee
  • Wildgrain★Beanstalk attendee
  • Pela
  • Lomi
  • Lashify
  • Aloha
iii.

Selected case studies

Richpanel case studies

i.
How Ridge Scaled Support, Boosted Revenue by $2.1M, and Saved $500K — While Lowering HeadcountRidge
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ii.
How Pela Cut Support Costs by 50% and Boosted Trustpilot Ratings — Without Hiring More AgentsPela
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iii.
How Jones Road Beauty Automated 46% of Support & Added $1.5M in Revenue — Without Hiring More AgentsJones Road Beauty
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iv.
From Siloed Tools to Full CX Control: Bicycle Warehouse Cut First Response Times to 7 MinutesBicycle Warehouse
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v.
Alaskan King Crab Co. Cut Support Load By 55% and Increased CSAT to 80% Without HiringAlaskan King Crab Co.
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vi.
Z Natural Foods Automated 70% of Support & Drove 12% of Conversations to RevenueZ Natural Foods
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vii.
Frenchie Cut Tickets by 51% and Hit 95% CSAT WITHOUT Expanding Their TeamFrenchie
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Bumpboxx Cut Support Volume With 5-Second Resolution WITHOUT Hiring 13 More AgentsBumpboxx
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SheThinx Transformed Multi-Channel Support Into a Seamless, Scalable System With 1 Min First Response Times & 95% CSATThinx
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A subscription skincare brand, CSAT up 22% in 33 days
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Aeons: AI sending 60% of customer messages, at higher CSAT than the human teamAeons
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iv.

Related partners

Other Beanstalk partners in Customer Experience & Loyalty

Alby
The Customer Experience Agent for Retail
Eko
Real people, real products, really futuristic commerce
Extend
Smarter commerce. Happier customers. One unified platform.
Gorgias
Conversations that drive revenue, not just resolutions.

Meet the Richpanel team at Beanstalk 2026.

September 14–16, 2026 · Manhattan × Industry City, Brooklyn

Request an invite →
Beanstalk Events · Brooklyn, NY
Visit richpanel.com →